HI!!!!! Today’s post is for my daughter who works retail. I worked retail for Foley’s way back in the day and loved it. I still do except for the pay and of course putting up with rude and thoughtless customers and corporate people. I picked her up from work and like usual asked her day was. After she told me, I decided to write this for her so let’s get to it.
So here is the scenario. Customer comes in and wants to use a digital coupon she received in her e-mail. Ok, no problem. However there is. She screen shot the bar code on the coupon only. When the customer got to counter there was a problem with the coupon and of course the customer wanted to throw a fit. Well, was the coupon expired? Did she not have the minium purchase amount needed to use the coupon? Was the coupon for a different store entirely? If you have a digital coupon, please screen shot the whole e-mail, not just the bar code. For all anyone at the store knows, you are trying to scam. Thank the criminals for that one. The whole nasty exchange could have been avoided if she had screen shot the whole thing because there are numbers and such that the store can you to straighten out a problem on the coupon. I will say that I do understand why she screen shot the bar code, the store in this story does not have good internet service so the customer could not just pull up the e-mail there in the store.
Then my daughter had another lady that had the actual coupon and it was take $20.00 of a purchase of $ 100.00 or more before tax. As usual, no on reads anything anymore and the lady did not make the whole $100.00, she got to $94.00. So she went around the looking for things to make the $100.00 total. When the total was at $120.00, she said that was too much and proceeded to start over looking for other items. The total was $110.00 and that was still too much. This went on for over 30 minutes, taking up the cashiers time as well as other customers because each time she had to argue then say the amount was too much and so on. Next time lady, just reach around and grab a pair of socks or head band to make the last little bit for the total. No one wants to wait on your stupid self. You irritate everyone and this is why brawls will start in stores.
Also, do not go into a store, shop around, make your purchase then come back an hour later wanting to use a coupon you found in a coupon book or through your e-mail. Seriously, people will do this. And as usual no one reads the coupon… There of course was a problem, you cannot use that coupon on clearance items and of course that is what the customer had. You can guess the rest of the scenario.
READ THE SIGNS!!!! When the sign say “Buy one get the second one half off.” that means you have to buy one item and the second one is half off. Not that you buy one item and it is half off, unless of course that is what the sign says. Read the whole sign people!!!! Why is that so hard?
So the lesson for today is: 1) READ THE COUPONS AND SIGNS BEFORE YOU GET THE CHECK OUT. 2) Quit being an ass about the coupon. BE PREPARED!!! 3) Do not screen shot the bar code only. You will have problems at check out and everyone will think you are trying to scam. If you cannot print it out and know you may have a problem with the store, screen shot the whole e-mail. Each part can be expended to read it. Pre-plan and get your shit straight beforehand and things will be go smoothly when all is said and done.
So until next time, Bye!!!!